USING OUR WEBSITE
Our site has several features to make your online purchase at RIVA more enjoyable and faster. Some of the features are: search function, and the "send to a friend".
PLACE AN ORDER
Completing your order and making your online purchase is very simple. If you have previously registered your email address on the RIVA site, you can use it to log in. Otherwise, you can place your order as a visitor or create an account. Obtaining an account provides access to practical features such as address book, order history, and receive communication from RIVA about releases, promotions and discounts.
The first two steps to finalize your order is to provide your delivery address and invoice. If the addresses are the same, simply select the checkbox and the billing address will be filled in automatically. If you have stored an address in previous purchases, you can also use the address book to select it.
Em seguida serão solicitadas as informações de pagamento. Depois de inserir todos os seus dados nesta página e clicar em continuar, nenhuma cobrança será efetivada em seu cartão a menos que você confirme seu pedido na próxima página. Por favor, note que, para garantir a segurança de seus dados, as informações de seu cartão de crédito não serão armazenadas em nosso sistema.
When the payment information is complete, you will be directed to a screen with your order summary. Please check all information on this page, as this is your last chance to correct it. After confirming your order, it will be processed and sent to our Distribution Center. From this moment on, you will be able to follow it up in your access account.
Por favor, clique aqui para saber mais sobre:
MY ACCOUNT
Through your profile you will have access to all your information. You will also be able to maintain an address book, specify a newsletter subscription and view your order history.
PERSONAL DATA
On this page you can change your e-mail address and password. The information provided will be used jointly to send you communications about product launches, offers, etc. Please note that you will only receive this information if you have requested it.
NEWSLETTERS
Aqui você pode assinar as newsletters RIVA e especificar os assuntos que deseja se manter informado. Se desejar, por aqui você também poderá cancelar o recebimento.
ADDRESS BOOK
In the address book you can keep a list of locations to complete your orders faster and easier. If you specify an address as being from your home, it will be pre-selected in the next purchase you make. When you place an order you can indicate the address you want to store for a later purchase.
ORDER HISTORY
Aqui você poderá visualizar todos os pedidos RIVA que realizou no passado e também realizar o acompanhamento dos pedidos recentes. Consulte o status de entrega em “Acompanhamento de pedido”.
SEARCH
Você pode usar nossa função de pesquisa situada na parte superior de todas as páginas para buscar produtos.
Vale ressaltar que a função de pesquisa só pode ser utilizada para buscar produtos.
SEND TO A FRIEND
If you find a particular product on rivacycles.com and want to show it to a friend, you can use the "Send to a friend" function on any product page. All you need to do is click on the link and indicate your friend's name, email address and a message. When you click on "Send", your friend will receive an e-mail with your message and the product link. You can send the link to as many friends as you want that the email addresses will not be stored by RIVA.
